Reference

How km788 Handles Your Personal Information

This page tells you exactly what data km788 collects when you create an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device transparencyYour right to access and delete data
km788 How km788 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply consistent data-handling practices across every part of the platform — from the moment you log in on mobile to when a GoPay withdrawal completes. Below are the four areas that matter most to your account privacy.

Encrypted Connections

All data transmitted between your device and our servers uses SSL encryption. This applies to login, account edits, and every DANA, OVO or GoPay payment action you take.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is kept for the life of your account. After closure, we retain only what applicable law in Indonesia requires — the rest is deleted on request or after the statutory period.

Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion — subject to any legal retention obligation tied to your transaction history.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove personal data held on your account, contact our support team directly. We handle privacy requests separately from general account queries so your request gets to the right team without delay. Response times depend on request complexity, but we acknowledge every submission.

Live Chat Open the chat widget from your account dashboard. Privacy requests submitted here are tagged and routed to our data team, not the general queue.
Email Support Send a data request to our support email address listed in your account settings. Include your registered contact detail so we can verify your identity before acting.
Account Settings Some data corrections — like updating your contact number or linked e-wallet — can be done directly inside your account profile without contacting support.

Common Questions About Your Data on km788

These are the privacy questions we hear most from account holders in Indonesia. If your question isn't here, reach us through live chat or the email address in your account settings.

We collect your name, contact details and the e-wallet you register with — DANA, OVO or GoPay. Device and session data is collected automatically when you access the lobby.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO and GoPay to complete transactions, and with fraud-prevention services where required.

Your data stays on record while your account is active. After closure, we keep only what Indonesian law requires for the applicable retention period, then delete the rest on request.

Yes. Submit a data-access request via live chat or email support. We verify your identity first, then provide the data we hold on your account within a reasonable timeframe.

Contact support through live chat or email with a deletion request. Data linked to a legal retention obligation — such as transaction records — cannot be deleted until that period ends.

We store only a transaction reference and confirmation status. Your full wallet credentials are never held on our servers — they stay within DANA, OVO or GoPay's own encrypted systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.